Effective Date: April 11th, 2025

Kirkstone Countertops ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kirkstone.co, use our services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information.

Information You Provide to Us:

Name, email address, phone number, and address (e.g., when you contact us or request a quote)

Project details or design preferences

Other information you choose to provide

Information We Collect Automatically:

IP address

Browser type and version

Device information

Website usage data via cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries or quote requests

Provide and improve our products and services

Personalize your experience

Analyze website usage and improve performance

Send updates, promotions, or other marketing communications (if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

With service providers who help us operate our website or conduct business (e.g., hosting providers or marketing platforms)

When required by law or to protect our rights

With your consent or at your direction

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

Understand website traffic and user behavior

Improve site functionality and user experience

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

5. Your Choices

You have the right to:

Access or update your personal information

Opt out of marketing communications at any time

Request deletion of your information (subject to legal obligations)

To make any of these requests, please contact us at info@kirkstone.co.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. PIPEDA Compliance

As a Canadian business, Kirkstone Countertops complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Under PIPEDA, you have the right to:

Know why your information is being collected

Access and request corrections to your personal information

Withdraw consent at any time

File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

For more information about your rights under PIPEDA, visit: www.priv.gc.ca

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised "Effective Date."

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

info@kirkstone.co

www.kirkstone.co